Security

The AlertSec Ensure U.S. patented technology has been developed by the same team that developed PointSec – the world leading full disk encryption software. The AlertSec Ensure servers are based in the US, using mirroring and redundant back-ups for high availability. All communication between the AlertSec Ensure agent and the Ensure servers is secured by TLSv1.2.

 


Checks Performed

The AlertSec Ensure agent is a one-time download software. Once installed, it resides on the device and performs an encryption verification at each login. The check will report IP-address, date, time, device ID, browser, operating system and encryption status. If required, the collection of IP-addresses can be disabled. No other data is collected or stored. The check only verifies that the device is encrypted. For smartphones and tablets it also checks that Android devices are not rooted.

 

Encryption Verification

AlertSec Ensure verifies full disk encryption with a minimum key length of 128 bits. The agent will check for full disk encryption regardless of if it is OS-native (BitLocker or FileVault2) or any other vendor encryption software. File or folder encryption is not approved.

 

False Negatives

A case number is generated for blocked devices. Your support helpdesk is therefore able to manually verify if the device is encrypted and remotely allow the user to continue the login process. This capability can also be delegated to the AlertSec 24/7 technical support helpdesk team.