How it works

By using the AlertSec service you can protect your computers and comply with regulatory requirements even if you have no technical knowledge or your own IT infrastructure. AlertSec provides a complete software security solution, which includes web management and 24/7 telephone support for all users and administrators.

Follow these simple steps to get started:

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Sign up

Sign up for a 7-day free trial or order your subscription online to get instant access to an AlertSec web account and start protecting your computers.

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Set up

Your web account lets you manage your AlertSec services. The Dashboard provides functions to manage your subscription, add/delete users and computers, manage the service that is deployed to each user, and monitor compliance.

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Add users

The only information needed to add a user is: First name, last name, phone number and email address. For larger deployments it’s possible to bulk import user details.

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Deploy

Deploying computer security to additional users just takes a few clicks.

1. Select the user/users you want to deploy the service to.
2. Select the service and policy you want to deploy. (AlertSec provides pre-set policies under each service. It is also possible to order a policy configuration tailored to your requirements.)
3. Click OK. The selected users receive an email with a download link, which they need to use to install the service on their computer.

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Install

All users can handle the step-by-step installation without any technical knowledge.

1. Each user will have to answer three security questions before the installation starts. This information is used for user authentication if they call the AlertSec helpdesk.
2. An agent is installed on their computer, which in turn downloads the service and policy chosen by.
3. The initial encryption will take some time but this process is done in the background and the user can work on the computer as normal and even shut it down without affecting the process.

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Monitor

You can follow deployment progress using your web account. This gives you full visibility and traceability. The deployment status of each user is clearly presented on the Dashboard.

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Compliance and reporting

There are several reports generated monthly by the system. It is also possible to generate specific compliance reports at any time, providing the information needed for HIPAA, PCI and SOX requirements.

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24/7 support

AlertSec helpdesk provides comprehensive 24/7 telephone and email support for all end users and administrators. Contact us if you have any questions.

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Services…